Quality Policy

ISO 9001,2015

To become the leading multi-specialty tertiary care center in Egypt within 3 years and the MENA region within 10 years through a combination of excellent manpower, best medical technology & world class quality systems. In addition to maintaining and continually improving the effectiveness of our Quality Management System.

Quality objectives

• Meet and exceed customers’ and stakeholders’ expectations.

• Expand the scope of healthcare services provided by the Hospital.

• Improve efficiency and utilization of services.

• Implement the construction / renovation project efficiently.

• Provide integrated, high quality and safety patient care.

Quality Management Principles

• We continually strive to provide the best quality of care in a patient centered healing environment.

• We strive to exceed our patients and customers’ expectations.

• We strive for professional excellence and innovation.

• We embrace teamwork, transparency and accountability.

• We are committed to our staff’s welfare, development and enhancement of their abilities and aspirations.

• We are committed to ethical and honest dealings.

• We remain steadfast in corporate social responsibilities.

Environmental Policy ISO14001

• ASSIH is dedicated to the practice of sound environmental stewardship and promotion of health, safety and well-being of our employees. These values originate at the company’s top management and are emphasized through all levels of responsibility within the organization. As such, the hospital agrees to:

o Protect the environment from pollution inside and outside its premises as well as proper waste management.

o Maintain energy efficiency.

o Increase the awareness of its employees and train them to implement and continually improve the management system regarding the

environment including, visitors and subcontractors as necessary.

o Comply with the relevant environmental legislation and regulations requirements and

other requirements related to environmental aspects.

o Establish and review objectives and targets related to the environment including employee's participation.

o Establish, maintain and continually improve the effectiveness of environmental systems which complies with the requirements of

the international standard ISO 14001.

o Communicate and review the policy periodically and make it available to its employees and interested parties and public as part of the

“corporate social responsibility” of the organization.

Complies Against HACCP Principles

• Implementing a reliable and safe food management system through HACCP by attempting to avoid hazards starting from raw

materials and up to the finished meals.